Dh999 believes gaming should be a source of entertainment — not stress or hardship. We want you to always play safely, within your limits, and with genuine enjoyment.
At dh999, we believe online gaming can be a fun and exciting form of entertainment — as long as it's enjoyed with the right mindset and self-control. Responsible gaming means staying aware of your time, money, and mental well-being while you play.
Gaming is entertainment — it should never be seen as a financial solution or a source of income. Those who play purely for fun are the true responsible gamers. dh999 always wants you to be happy, win or lose — because the joy of playing is what matters most.
Online gaming is growing rapidly in Bangladesh, making responsible play more important than ever. We want every user to know — when to play, how much is healthy, and where to draw the line.
Play for entertainment only. Never bet beyond your means. Don't keep playing to chase lost money. Prioritise time with family and friends over gaming.
Gaming addiction doesn't happen overnight. Habits build up gradually until they spiral out of control. Watch out for the following signs:
If you recognise two or more of the above signs in yourself, don't wait — contact our support team or activate the self-exclusion feature. Asking for help isn't a weakness; it takes real courage.
Gaming addiction risk levels:
Ask yourself the following questions and answer honestly — this is just for you:
Have you ever spent more than your set budget on gaming and regretted it afterward?
After a loss, have you played more to try to win that money back?
Have you ever tried to cut back or stop gaming and failed?
Have you ever lied to or hidden your gaming from family or friends?
Has gaming interfered with your work, studies, or family responsibilities?
Do you feel restless, irritable, or stressed when you're not gaming?
If you answered "Yes" to 2 or more questions, you should speak with our support team. Remember — seeking help at the right time is always the smart move.
We've provided several effective tools to help you stay in control of your gaming habits.
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.
Automatically stop playing once you've lost a set amount. This limit can be configured on a daily, weekly, or monthly basis.
Set a maximum duration for each gaming session. Once the time is up, your account will be logged out automatically to prevent you from playing beyond your limit.
Take a break of 72 hours to 30 days. You will not be able to log in to your account during this time. This is especially effective during periods of stress or low mood.
Exclude yourself from the platform entirely for a period of 6 months to 5 years. This decision cannot be reversed, ensuring long-term protection.
View your full gaming history, deposits and withdrawals, wins and losses — all in one place. Transparency helps you make better decisions.
If gaming feels like it is getting out of control, follow the steps below. Don't try to handle it alone — reach out for help.
Start by acknowledging the problem. Activate a cooling-off period or self-exclusion to take an immediate break.
Talk openly with your family or friends. Keeping it hidden only makes things worse.
Dh999's responsible gaming support team is available 24/7. They're here to help — without judgment.
Consider speaking with a psychiatrist or counsellor if needed. Addiction is a health issue, not something to be ashamed of.
If you wish to return to gaming after recovery, start small with strict limits in place.
Dh999 strictly ensures that only players aged 18 and above can access the platform. Keeping minors away from gaming is one of our highest responsibilities.
Keep your devices password-protected. Use parental control software on your browser. Talk to your children about the risks of online gaming.
Set a budget before you play and stick to it.
Set a time limit — use a clock or alarm.
Avoid gaming when drinking or under emotional stress.
Don't treat gaming as a way to earn money — it's entertainment.
Take regular breaks — at least 10 minutes of rest every hour.
Always put time with family and friends before gaming.
Responsible gaming isn't just a promise — dh999 puts it into practice at every step.
KYC is mandatory before registration and first withdrawal. We ensure at all times that no minor is able to access the platform.
Our system monitors your gaming patterns and automatically sends alerts — and steps in if needed — when anything unusual is detected.
Our support team is specially trained in responsible gaming. They'll listen to you with empathy and guide you in the right direction.
Exclude yourself from the platform in just a few clicks. Once self-exclusion is active, you will not receive any marketing messages either.
The RTP (Return to Player) rate for all our games is publicly disclosed. You know your chances of winning — no hidden information.
Responsible gaming reminders are displayed regularly on the platform. Automatic alerts are sent during extended sessions.
Join dh999 and use our responsible gaming tools to enjoy a healthy and fulfilling gaming experience.
18+ Only | Responsible Gaming | Your Well-Being is Our Priority